Preventing computer and drive from sleep. Sierra OS 10.12.16.In Finder, click the Eject button next to the external drive. Its not showing up on my desktop. I have a WD Ultra Passport. Here are some possible reasons. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac.And, depending on the cause of the problem, the solution varies from user to another.My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive. Look for the External Hard Drive Icon on your Desktop.What you, as a PS4 user, need to know is that there’s no one reason that causes the PS4 external hard drive not working. Turn on Your Mac and Log In. Next you format your WD My Passport drive to an ExFAT file system. This is just a pesky situation for which many users seek a permanent fix.Why Is My Wd Passport Not Showing Up Under My Devices Software Or Without Your work and home life would run so much easier if you could just get the dang thing to work on both.So, if you’re getting that error message, most of the below methods will help. Other users don’t get any message at all, it’s just that the PS4 system no longer responses to the external HDD connected to it. On the other hand, it can be the PS4 system itself that causes this problem.In this case, many users get an error message that states: “ The USB storage device is not connected“. Sometimes it’s the external hard drive that promotes this situation.
PS4 External HDD Never Worked BeforeIf you have tried to connect the external hard drive to PS4 and it wouldn’t get recognized in the first place, you need to make sure of the following things. Did your PS4 external HDD work before for a while then it stopped working and no longer recognized/showing up? Or did this just happened in the very beginning and you never got it to work at all before? Answering this question helps you find the right way to fix this issue. Why PS4 External Hard Drive isn’t Working?Let’s first well diagnose the issue before suggesting a solution. There you’ll find additional tips and more details on this specific error message.As for this article, you’ll learn what makes PS4 external hard drive not working, what are the possible reasons, and how to resolve this issue entirely. Yet, if it doesn’t work even there, it means you might want to replace it with another drive. If the computer has no problem at all recognizing it, and it works fine there, check the next point. You can only confirm that when you connect it to a computer. This also applies to hub USB external hard drives. Connecting an external HDD to PS4 via a USB hub prevents PS4 from recognizing it. The external HDD must connect directly to PS4 via one of its USB ports. Verify it’s totally compatible before moving on with this test. Is PS4 system software up-to-date or are you still using the older version? If you haven’t updated the PS4 system software to the latest version, please do it today. PS4 system won’t recognize/support wireless external hard drives. The PS4 external hard drive must have a wired connection (i.e. If a drive that has been previously formatted for external storage on the console is connected, it will not format a second drive and will not recognize a previously formatted second drive. The PS4 will only recognize one external storage drive at a time. Only one storage device is allowed simultaneously. Something like this:If you don’t get this message for any reason, go to “ My Computer” and look up for the drive there.Don’t worry if the drive’s file system is not recognized, you can easily fix that with formatting it. You have to expect a notification message that indicates that it has been well recognized and now is ready for use. It’s also possible to perform this test while the computer is on and operating. Connecting PS4 External HDD to a PCThe best way to do that is when your PC is off, then turn it on while the PS4 external HDD is attached to it. This helps in some situations.So, let’s dive into some details and elaborate on each point. You’ll get an error message saying: “ Cannot format this USB storage device as extended storage“.So, if PS4 doesn’t recognize the drive at all, it indicates that a serious problem is going on. But, if you connect a USB 2.0 device, PS4 will still recognize it, but won’t allow you to use it as an extended storage. PS4 External HDD CompatibilityPS4 recognizes all healthy USB storage devices connected to it, whether they are compatible as extended storage or just as backup/mass storage.For example, we all know that USB 3.0 connectivity is essential in order to use the external HDD as an extended storage. If this what appears to you, you probably want to dispose of the external HDD and get a new one. See the image below:This error message pops up when a defective USB device connects to the PC. Best project management program for macIn some cases that helps in fixing errors related to recognizing external hard drives and other devices as well.Now, if the external hard drive passed all these three points, yet it still not recognized nor working, you have to suspect the PS4 console. Stay Up to DateMake sure that your console is running the latest version of the system software. Otherwise, PS4 won’t recognize it at all, thus won’t work.On the other hand, you may use a USB hub to connect other USB devices to PS4 with no problem. Connecting the External HDD via a USB HubThe external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. PS4 External HDD Was Working Fine BeforeIf the external hard drive was working flawlessly on PS4 before it stopped working, you need to confirm first it hasn’t been defective. Otherwise, if that’s not possible, try to follow the instructions below to fix that issue. This is the best test you can do in this concern before trying to fix your PS4. It is the easiest, safest and fastest solution to start with when PS4 has issues. Rebuilding database will handle the corrupt data and restore the performance of PS4. Benefits of Rebuilding PS4 DatabaseCorrupted data on PS4 can cause lots of performance issues and might hinder PS4 from recognizing the external hard drive. The Rebuild scans the drive and creates a new database of all content, thus cleaning the disc drive. The Rebuild Database option does a defragment to the PS4, which can solve a whole host of issues on the PS4 and free up some much needed space, speed up your console and fix issues. When presented with the Safe Mode menu, you’ll see the option to Rebuild Database. You’ll now be presented with the following options. Ensure that your PS4 controller is connected via USB cable. Hold down the power button and listen out for two beeps (this takes approximately seven seconds). Switch off your PS4 using the power button on the front of your console. You should only use these functions if you’re following a guide because you can lose game data if you don’t know what you’re doing. Once the PS4 restarts, your database has been cleaned. Do not turn the console off during this process. Your screen will go black and it could take hours for the database to rebuild depending on how much data you have on your PlayStation 4. Brand New Wd My Passport Not Showing Up Under My Devices Full Package Of(Please visit this official page to learn more on how to download that software and install it properly after initialization)Now, in order to initialize PS4, you need to access the Safe Mode. In order to back up data using the cloud, you’ll have to have a PlayStation Plus account.You’ll need also to download the full package of PS4 system software on a computer and store it on an external storage device. It’s a last resort when a software glitch stops your PlayStation 4 dead in its tracks, particularly when booting up or when you want to make sure the console no longer has your data on it.You should back up any data you want to keep, such as images and video, to an external device or to the cloud. All it does it reorganize your files and clear up your memory.Before we begin, you should know that initializing PS4 completely wipes the console’s hard drive and even removes its system software. Once the PS4 is off, press and hold the power button. The power indicator will blink for a few moments before turning off. Turn off your PS4 using the power button on the front panel.
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